1. In accordance with section 6(1) of the Privacy Act 1988 (Cth) (Privacy Act), all information collected in this practice is treated as ‘sensitive information’. To protect your privacy, APSA Services Pty Ltd (ACN 085 393 700) trading as Adelaide Plastic Surgery Associates (“APSA”) operates in accordance with the Privacy Act and its Privacy Policy.
2. A copy of our Privacy Policy is available free of charge from reception or on our website at apsa.com.au.
3. Your Surgeon and/or nurse uses the information you provide to manage your health care which may include using the information for the following purposes (including instructing APSA to use the information for the following purposes on your surgeon’s behalf):
(a) collect, record, and store my personal and health information that will form part of an individual computerised medical record including through the use of transcription software;
(b) issue reminders for specific health checks I may require, if any, as part of my consultation with my surgeon and/or nurse;
(c) provide me with health information updates, general medical updates and provide my personal and health information to the relevant state and/or national recall reminder registers; and
(d) use my personal and health information to undertake administrative tasks involved in the running of APSA, and for my surgeon, billing tasks which includes compliance with Medicare, Health Insurance Commission, and other relevant Government agency requirements.
4. You can assist in maintaining the accuracy of your information by advising your surgeon or reception of changes in your contact details.
5. Selected information may be disclosed to various other health care providers involved in supporting your health care management (e.g. pathology and imaging providers, hospitals, or other specialists). You hereby acknowledge and consent to the disclosure and/or use of your personal health information by APSA, your surgeon and persons directly or indirectly involved in your personal health care or medical treatment for that purpose, including:
(a) sending specimens obtained from me to the necessary pathology provider for analysis. As a result, I understand that I may incur an out-of-pocket expense, by which a separate invoice will be issued by the relevant pathology provider. I understand that I will be liable for all expenses incurred;
(b) disclosing my personal and health information to the relevant medical and allied health service providers involved in my care;
(c) disclosing de-identified personal and health information for research and quality assurance purposes undertaken by my surgeon to improve the quality of both individual and community health care needs and practice management. APSA will inform me when such activities are being conducted and give me the opportunity to ‘opt-out’ of any involvement at any time; and
(d) using my personal and health information by my surgeon and other authorised individuals involved in my medical care and treatment, both directly and indirectly.
6. If you have any questions regarding the management of your personal health information or need to arrange access to your records, please ask reception or your surgeon, as appropriate.
7. I am not obliged to provide information requested of me, but that my failure to do so may compromise the quality of care provided to me by my surgeon.
8. I understand my right to access both my personal and health information held by APSA, except in circumstances where access is legitimately withheld. If my personal and health information is to be used for any other purpose, other than what is set above, my further consent will be obtained.
9. I understand it is my responsibility to inform APSA as soon as possible of any changes to my personal and health information. If any information held about me is inaccurate, I may request to have this altered accordingly.
10. Use of Artificial Intelligence (AI) Transcription Services. APSA and your surgeon may use Artificial Intelligence (AI)–assisted transcription software to support the creation of accurate medical records and letters following your consultation. This technology allows your surgeon to spend more time focusing on your care while ensuring that accurate documentation is maintained.
AI transcription may occur in real time during your consultation or via short-term secure audio processing.
Data is processed on Australian servers, handled in accordance with Australian Privacy Principles, and deleted after a short period.
Information is never sent overseas.
All transcriptions are reviewed and approved by your surgeon before being included in your permanent medical record.
You hereby acknowledge and consent to the disclosure and/or use of your personal health information by APSA and persons directly or indirectly involved in your personal health care or medical treatment for the purposes set out above.
If you have any questions regarding the management of your personal health information or need to arrange access your records, please ask reception or your surgeon, as appropriate. If you do not wish for this to occur, please advise reception.